Layers of Security

ShipmentWatchSM Monitoring


You can't ride along with your shipment, so let us do the work for you. FedEx Custom Critical® will monitor your shipment with SenseAwareSM, a FedEx innovation.

Here's how it works:
  • We program the SenseAware device with your specific parameters and send it to you
    via FedEx Express®.
  • You place the device inside your shipment, whether that is inside a package, a box or within a pallet.
  • We take it from there, as we proactively monitor the information you require. This can include location, temperature, humidity, barometric pressure and light exposure to determine if your shipment has been opened.
  • We'll send you a login as well, so you can monitor the information online.
  • When the shipment is complete, simply return the device with the provided pre-labeled return box.

You can use ShipmentWatch for your shipments on any ground carrier – not just your FedEx® shipments. Please see the complete list of geographies available for use with ShipmentWatch.

With ShipmentWatch, there are no subscriptions or pre-approvals. All you have to do is call. Do you already have a SenseAware subscription? We can remotely set up your devices and monitor them. Just call 1.866.280.1810 to arrange your solution.