FedEx Custom Critical's Internet Privacy Policy
 

The information we collect is used to improve the content of our Web site, notify you about updates to our Web site (only when you give us permission to send this type of email), and used by us to provide or improve services or to contact you for marketing purposes when you give us permission. In addition, certain areas of http://customcritical.fedex.com, such as areas within the Shipping Toolkit, require registration or password access and are not restricted by this privacy policy. Information gathered in these areas may also be used for marketing purposes as described in this policy, and cookies may be used in these other areas as described in this policy. However, information in these areas may also be used in accordance with agreements governing access to and use of these areas. For more information on FedEx Custom Critical's Privacy Policies, please read below.

What information does FedEx Custom Critical capture on visitors to its Web site?
Does FedEx Custom Critical ask for personal information?
How does FedEx Custom Critical use the information?
Will FedEx Custom Critical use my information for any other purposes?
Does FedEx Custom Critical use cookies?
What is a cookie?

What information does FedEx Custom Critical capture on visitors to its Web site?
For each visitor to our Web site, our Web server automatically recognizes only the time of access and the visitor's domain name, not the visitor's email address.

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Does FedEx Custom Critical ask for personal information?
While at customcritical.fedex.com, we collect only business-related information including your name, address, email address, and profiling questions. The reason we collect this information is to help us further develop our services and to provide you access to valuable FedEx Custom Critical Internet-based information and services.

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How does FedEx Custom Critical use the information I provide?
The information we collect helps us identify the type of Web site content our customers value most. We then use this information to send you email notifications about updates to our Web site (only when you give us permission to send this type of email) and to contact you for marketing purposes (again, only if you give us permission). None of the information collected by FedEx Custom Critical is shared outside of the FedEx Custom Critical organization for commercial purposes.

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Will FedEx Custom Critical use my information for any other purpose?
FedEx Custom Critical may periodically send you information about our various products and services, but only with your permission as noted above.

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Does FedEx Custom Critical use cookies?
FedEx Custom Critical uses cookies for several reasons. First, we use them in the Toolkit Registration to determine if you have already provided us information. This enables you to use the Toolkit without having to register again. Secondly, once you have logged in to the Shipping Toolkit, we use a cookie to enable you to move freely into and out of the Toolkit for a certain amount of time without having to log in again. Third, cookies enable us to customize information for certain segments of our customer base. And, in some instances, cookies are used to allow FedEx Custom Critical the opportunity to associate individual customers with their information profiles.

What is a cookie?
A cookie is a series of data characters that, when programmed into a Web site, is placed by the Web Server into the browser's application folder on your computer. Once placed onto your machine, the cookie will allow the Web site to "recognize" you as a unique individual.

Please note that in most instances, a cookie does not enable a user to be recognized as a name (e.g., John Doe). Rather, it will recognize an individual as a series of numbers (e.g., TRACKID=MC_53011).

FedEx Custom Critical reserves the right to amend the privacy policy at any time with or without notice. Please check back frequently in the event of changes.

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