For Immediate Release: March 27, 2002 

AKRON, Ohio – Christopher N. O’Neil has been appointed chief information officer at FedEx Custom Critical, North America’s largest time-specific, critical-shipment carrier. As CIO, O’Neil will oversee the technology used throughout all FedEx Custom Critical operating divisions and subsidiaries. He also serves as managing director of IT, responsible for the development and application of technology that FedEx Custom Critical utilizes to deliver critical shipments.
 
O’Neil, who has more than 16 years of experience in IT, came to FedEx Custom Critical in 2000. Prior to that, he served as managing director of IT engineering for FedEx Corporation’s Akron and Pittsburgh technology centers.

“Information technology and its effective application are critical to the success of our business,” said Jack Pickard, FedEx Custom Critical president and CEO. “Appointing Chris as our CIO solidifies our commitment to providing world-class technology for our employees and, most importantly, our customers.” 

O’Neil earned a bachelor’s degree in computer science from The University of Akron and a master of business administration degree from Kent State University. 

FedEx Custom Critical also made the following appointments:
· Lisa Beaufait has been promoted to division service manager for FedEx Custom Critical’s Surface Expedite division. Beaufait joined FedEx Custom Critical in 1988 as a customer service dispatcher. She has held supervisory positions within the safety, contractor relations and recruiting departments. Beaufait received a bachelor of arts degree from The University of Akron and an M.B.A. from Kent State University.

· Stephen Weingart has been promoted to division service manager for the Surface Expedite division. Weingart joined FedEx Custom Critical in 1988 and, since that time, has held a number of management positions within the company’s White Glove Services® division and Third Party Services subsidiary, as well as the Customer Response Team. Weingart has a bachelor’s degree in communications from Malone College and an M.B.A. from Baldwin-Wallace College.

· Geoffrey Price has been promoted to recruiting manager, responsible for the recruiting and retention of owner operators in the Midwest and Southern territories. Price, who has more than 20 years of experience in the transportation industry, joined FedEx Custom Critical in 2000. He played an integral role in the launch of UrgentFreight, the Internet-based, FedEx Custom Critical subsidiary that gives shippers access to multiple bids from different carriers in one process. Price earned a bachelor’s degree in business administration and marketing from The Ohio State University. 

· Michael Abood and John Motuza have been named area human resources managers. Their new responsibilities include managing the human resources generalist group and issues regarding employee relations, compensation, recruiting, team development and company culture. Abood and Motuza also provide internal HR consulting services to FedEx Custom Critical’s supervisory and management teams. 

Abood joined FedEx Custom Critical in 1993 and most recently served as human resources team leader. He holds a bachelor’s degree in business management from The University of Akron, and he is a member of the Society for Human Resource Management (SHRM).

Motuza joined the company in 1998, previously holding the positions of human resources team leader and human resources generalist. Prior to joining FedEx Custom Critical, Motuza was an HR supervisor at Office Max. He holds a bachelor’s degree in labor and management relations from Cleveland State University. He is a member of the Society for Human Resource Management (SHRM), from which he maintains a Professional in Human Resources (PHR) certificate.

FedEx Custom Critical provides exclusive-use, time-specific shipment services throughout the U.S. and Canada and within Europe. Among its divisions are Surface Expedite, for non-stop, door-to-door transport of critical shipments; White Glove Services®, for shipments that require special care in handling; and CharterAir®, which offers an array of expedited air solutions to meet customers’ critical delivery times. FedEx Custom Critical is an operating subsidiary of FedEx Corp.

With annual revenues of $20 billion, FedEx Corp. is the premier global provider of transportation, e-commerce and supply chain management services. The company offers integrated business solutions through a network of subsidiaries operating independently, including: FedEx Express, the world's largest express transportation company; FedEx Ground, North America's second largest provider of small-package ground delivery service; FedEx Freight, the largest U.S. provider of regional less-than-truckload freight services; FedEx Custom Critical, the world's largest provider of expedited time-critical shipments; and FedEx Trade Networks, a provider of customs clearance, international freight forwarding and trade facilitation.