For Immediate Release: January 3, 2001

AKRON, Ohio – FedEx Custom Critical, North America’s largest time-specific, critical-shipment carrier, has opened an ExpressCenter in Reno, Nev., to provide faster pickup service for customers in the western part of the state.

The new ExpressCenter offers pickup in less than 90 minutes for customers located within a 25-mile radius of Reno and in less than two hours within a 26- to 50-mile radius. Five sizes of trucks are available to meet customers’ expedited shipping needs: minivans, cargo vans, 12-foot and 20-foot straight trucks and tractor-trailers. The ExpressCenter is a location where trucks are available for dispatch.

“Reno is a fast-growing area because it gives company distribution sites convenient access to the West,” says FedEx Custom Critical regional sales manager Jeff Sulick. “Using expedited transportation, delivery times from Reno to most of the West range from just a few hours to 24 hours.”

FedEx Custom Critical specializes in critical shipments of any weight that require same-day or early next-day delivery. To arrange a shipment, customers call 800-762-3787. FedEx Custom Critical immediately dispatches an appropriate size truck to pick up the freight and transport it straight through to its destination.

Features of FedEx Custom Critical’s services include:

• Non-stop, door-to-door delivery throughout the U.S. and Canada.
• 24-hour, seven-day-a-week availability, including nights, weekends and holidays at no extra charge.
• Exclusive-use vehicles.
• Two-way satellite communications to track shipments from pickup through delivery.
• Immediate quotes, with transit times to the minute and price to the penny.
• Specialized equipment for care in handling, such as temperature control, air ride and liftgates.
• On-time performance. More than 96 percent of shipments are delivered within 15 minutes of the company’s time-specific promise.

FedEx Custom Critical provides exclusive-use, time-specific, non-stop, door-to-door shipping service throughout the U.S. and Canada and within Europe. Among its divisions are White Glove Services®, for shipments that require special care in handling, and CharterAir®, which offers an array of expedited air solutions to meet customers’ critical delivery times. FedEx Custom Critical is an operating subsidiary of FedEx Corp.

With annual revenues of $19 billion, FedEx Corp. (NYSE:FDX) is the premier global provider of transportation, logistics, e-commerce and supply chain management services. The company offers integrated business solutions through a network of subsidiaries operating independently, including: FedEx Express, the world's largest express transportation company; FedEx Ground, the second-largest small-package ground carrier in North America; FedEx Logistics, an integrated logistics, technology and transportation-solution company; FedEx Custom Critical, the world's largest provider of expedited time-critical shipments; and FedEx Trade Networks, a provider of customs brokerage, consulting, information technology and trade facilitation solutions. More than 2.5 million customers are connected electronically through the FedEx information network and approximately two-thirds of its U.S. domestic transactions are now handled on-line.